At Sparkels Organic Touch Cosmetics Private Limited, we strive to ensure a seamless shopping experience for our valued customers. Our shipping policy is designed to provide clarity and transparency regarding the delivery process.
We encourage you to carefully review the following information to understand our shipping procedures:
Cash on Delivery (COD)
Cash on Delivery is available for selected pin codes within India. A nominal shipping charge of Rs.50 is applicable for COD orders.
Shipping Location
Our products are shipped from our warehouse using a reliable and reputable courier service.
Delivery Time
Domestic orders typically take 7 to 14 business days for delivery. Please consider the processing time from the receipt of your order.
Delivery Schedule
Shipments are scheduled between 9 am to 5 pm, Monday to Friday.
Signature Requirement
All products require a signature upon delivery. If you are unable to sign for the delivery, we recommend providing an alternative person such as a family member, colleague, or neighbor. In the event an alternative person signs for the delivery, Sparkels Organic Touch Cosmetics Private Limited relinquishes responsibility for any issues.
Post-Delivery
Responsibilities Sparkels Organic Touch Cosmetics Private Limited is not liable for any damage that may occur after delivery.
Reporting Damages or Shortages
Any claims for shortages or damages must be reported to our customer service team upon receipt of delivery. Please contact us immediately so we can address and rectify the situation.
Shipping and Handling Rates
Shipping and handling rates are determined based on various factors such as product type, packaging, size, volume, and other considerations. These charges will be clearly communicated at the time of checkout, ensuring customers are aware of the costs before making payments.
Variability in Charges
Please note that shipping and handling rates may vary depending on the specific attributes of the product being purchased. Our system will calculate and display these charges during the checkout process, allowing customers to review and confirm the costs before finalizing their purchase.
Professional Handling
Sparkels Organic Touch Cosmetics Private Limited is committed to ensuring that your products are handled and delivered with the utmost professionalism. We partner with reliable courier services to provide a dependable and efficient delivery process.
Customer Awareness
We encourage our customers to review the shipping and handling charges before completing the payment process. This transparency is integral to our commitment to providing a positive and informed shopping experience.
Questions and Support
If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team. We are more than happy to assist you to ensure your satisfaction.
At Sparkels Organic Touch Cosmetics Private Limited, we value your trust and aim to deliver your purchases in a timely and secure manner. Thank you for choosing us for your shopping needs, and we look forward to serving you with excellence.